Privacy Policy

Your Data. Your Trust. Our Responsibility.

Understanding how we collect, protect, and use your personal and health information.

Effective Date: July 25, 2025

At NextGen Lab, your privacy matters. This policy explains how we collect, use, and protect your personal and health information.

What We Collect

  • Personal details: name, contact info, date of birth
  • Health info: test samples, results, medical history
  • Payment info: billing, insurance data
  • Website Data: Browsing behavior and usage patterns

How We Use It

  • Provide and manage lab tests and results
  • Communicate with you about your tests
  • Process payments and insurance claims
  • Improve our services and website
  • Comply with legal requirements

Sharing Information

  • With your healthcare providers for treatment
  • With insurance for billing
  • Public health authorities when required by law
  • Trusted partners under confidentiality agreements
  • Legal authorities if mandated

Your Rights

  • Access and update your info
  • Request restrictions on data use
  • Opt out of marketing
  • Contact us anytime with concerns

Security

We safeguard your data with strong technical and organizational measures. Only authorized staff have access.

Cookies and Tracking

Our site uses cookies to improve your experience. You control cookies through browser settings.

HIPAA Compliance

We comply with HIPAA regulations to protect your health information.

Policy Updates

We may revise this policy; changes will be posted with an updated date.

Contact

-NextGen Lab

Address:
555 Republic Dr, Suite 307
Plano, TX 75074
United States

Phone: (972) 864-7610

Email: info@nextgnlab.com